The awards keep coming in for our fantastic team!
We have been recognised for delivering outstanding customer service to our clients by winning 4 ‘Best in Postcode’ Awards from The ESTAS - the biggest award scheme in the UK residential property industry.
We won the 'Best in Postcode' award for Margate, Ramsgate, Birchington, and Broadstairs. The award has been achieved via customer reviews submitted to the ESTAS review platform which is exclusively for real estate professionals, the reviews have been completed at the end of the moving experience. ESTAS monitors and verifies service ratings over a 12 month period giving a highly accurate overview of the standard of service that’s been delivered to customers.
As Postcode winners, we have also been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards which take place on 18th October. The awards will be presented by the UK’s favourite property expert Phil Spencer in front of 1,200 of the UK’s top property professionals.
Spencer said “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that an agent is delivering to clients. To win a Best in Postcode Award is a great achievement and something every agency should be extremely proud of. It’s a direct reflection of the amazing efforts of staff to deliver exceptional service to clients in their local communities.”
Simon Brown, founder of ESTAS says “At ESTAS we’re creating a community of estate and letting agents who all share a passion for delivering great service to their clients and a belief that excellent service should be the norm not the exception.”
We promise to keep up the good work we’ve been doing for the wonderful community of Ramsgate, Margate, Broadstairs, and Birchington. Thank you to all of our wonderful customers who have entrusted us with their home sale or let and contributed towards helping us be the best estate agents we can be.
For a customer service award-winning agent, look no further. Call 01843 222701 or email client.services@oakwoodhomes.biz.